API The Docs Virtual 2023

Feedback, Metrics and Analytics

 

Dates: 25 January, 8 February, 22 February 

 

Registration »

How to get feedback to improve developer experience?
What are the crucial metrics to look at on developer portals? How does the abundance of data become meaningful insight?
How to define KPIs and success indicators, and how to get qualitative feedback?  

Last December API The Docs organised a Feedback, Metrics and Analytics track at Apidays Paris. This series of live online events continues to explore the topic. We invite speakers to show what tooling they use, how they think about KPIs and success indicators, what is worth measuring on the community side of docs, and more.

API The Docs is a vendor-agnostic knowledge-sharing event space dedicated to explore the state of the art, best practices and individual stories of API documentation and developer portals. The events are recorded and the talks will be shared later on.

Speakers

James Noes profile image

James Noes

Kroger

Optimizing Dev Portals with Analytics and Feedback

Matthew Revell profile image

Matthew Revell

Hoopy

By the time they're reading the docs, it's already too late

Alvin Cho profile image

Alvin Cho

Fiserv

Success metrics when launching your first developer portal

Kumar Dhanagopal profile image

Kumar Dhanagopal

Google

Making sense of analytics for documentation pages

Serah Njambi Kiburu

Serah Njambi Kiburu

Spotify

Feedback cycles and their role in improving overall developer experiences

Zdenek Nemec profile image

Zdenek Nemec

superface.ai

Documentation, APIs & AI

Agenda

16:00-16:05 UTC

Opening remarks

16:00-16:10 UTC

Opening remarks

16:00-16:10 UTC

Opening remarks

16:25-16:45 UTC
16:30-16:50 UTC

Zdenek Nemec: Documentation, APIs & AI

16:45-17:00 UTC

Panel discussion

16:50-17:10 UTC

Panel discussion

16:50-17:10 UTC

Panel discussion

17:00-17:05 UTC

Closing remarks

17:10-17:15 UTC

Closing remarks

17:10-17:15 UTC

Closing remarks