Success metrics when launching your first developer portal
About the talk:
Building our a developer portal may seem easy at the onset with off the shelf options, but when you're building a custom portal to match the needs of your company, it's not as easy. In this session, we'll talk about our process in determining the right places to start with success metrics and features through an early stage feedback back before having customers. You'll see our intention is to tell a story with multiple facets for multiple people, developers, product managers, C suite decision makers etc... Stories around API usage, health, cost, errors and support to provide our users with an overall of their business performance through our APIs.
About the speaker:
Alvin Cho is the Vice President of Product & Engineering for Digital Innovation and Transformation at Fiserv. He is experienced in creating enterprise products from inception to market and has been directly involved in every phase of the product lifecycle. His work has ranged from AIOps, Open Banking to developer experiences. His goal is to be able change businesses, lives & the world around him for the better.