In this special edition, Anne Gentle (Developer Relations Leader at Cisco DevNet), Bob Watson (Senior Technical Writer), and Michael Richardson (Advanced Software Engineering Manager at Kroger) share their perspectives about how developer portals can incorporate gamification into their workflows and why user experience research and design are important.
This edition brings you insights from Kruno Golubić (Technical Writer at Memgraph), Marco Spinello (Senior Technical Writer at sanity.io), Richard Smedley (Principal Technical Writer at Couchbase), and Ryan Clifford (Platform Group Product Manager at Spendesk). They discuss emerging focal points in developer portals and explore levels of interactivity.
In this episode, you can learn from Chris Bush (Lead Developer Educator at MongoDB), Fabrizio Ferri-Benedetti (Principal Technical Writer at Splunk), and Koichi Shiroma (Senior Product Development). They discuss surprising or innovative solutions and practices they hope to see abandoned.
Charlie Edwards (Customer Success Manager at CAE Technologies Limited) explains how the feedback from customer success teams contributes to the comprehensive improvement of products.
Adopting a beginner’s mindset allows you to explore familiar concepts through a lens of curiosity and openness. But how does that translate to documentation? In this episode, Adrienne Braganza Tacke (Sr. Developer Advocate & DevNet Community Programs Lead at Cisco) explains the unexpected benefits of writing with newcomers in mind and how it can take documentation to the next level.
Portia Burton, founder of DocumentWrite, narrates her meandering journey from biological anthropology to ESL China, through blockchain technology community engineering, all the way to content audit services.