Building empathy with a beginner’s mindset - Discussion with Adrienne Braganza Tacke
Adopting a beginner’s mindset allows you to explore familiar concepts through a lens of curiosity and openness. But how does that translate to documentation? In this episode, Adrienne Braganza Tacke (Sr. Developer Advocate & DevNet Community Programs Lead at Cisco) explains the unexpected benefits of writing with newcomers in mind and how it can take documentation to the next level.
Docs anthropology, and how to make content useful for the future - conversation with Portia Burton
Portia Burton, founder of DocumentWrite, narrates her meandering journey from biological anthropology to ESL China, through blockchain technology community engineering, all the way to content audit services.
Demystifying DevRel and Tech Writing - Discussion with Kruno Golubic and Katarina Šupe
Technical writing and developer relations are relatively new areas, and they have both grown out of a need for these specific skill sets. Kruno Golubic (technical writer at Memgraph) and Katarina Šupe (DevRel at Memgraph) explain the benefits of a successful mentorship initiative, the different definitions of developer experience, and the challenges of technical writing that set it apart from other disciplines.
Fostering an API-first culture in a startup environment - Discussion with Alex Akimov and Helen Kosova
From rapid changes to learning on the fly, startups face unique challenges that require creative solutions. Alex Akimov (Head of API Platform at Monite) and Helen Kosova (API Technical Writer at Monite) discuss how Monite’s API council supports the adoption of an API-first approach at the company
Empowered community through user-centered design - Discussion with Anthony Pichardo
With Anthony Pichardo, product manager at Visa Developer Platform, on the value of user-centered design and building non-zero sum environments where everyone wins. Community is not just an afterthought, it’s an integral part of strategy. The platform team conducts regular user research to gauge pain points, and constantly strives to minimize the learning curve to better serve the community’s needs.
Unified documentation hubs versus documentation islands - Discussion with Christoph Weber and Kristof Van Tomme
We explore how developer documentation hubs enable a unified information architecture, at least outwards: our guests Christoph Weber (Pronovix) and Kristof Van Tomme (Pronovix) talk about the nuanced, socio-technical nature of large scale documentation processes, the need for a central API docs team, and the future use of private LLMs.