Feedback Management & Documentation Workflows - Interview with Uwana Ikaiddi

Episode 12

API The Docs Podcast

 

“It’s a misconception to think that documentation is a solitary endeavor” says Uwana Ikaiddi (Documentation Manager, BigCommerce). Getting involved in cross-team discussions as early as possible while preparing for a project is a key element of a documentation workflow. But how do you avoid death by collaboration?

The interview also explores how you can empower your audience to communicate with you in the most efficient way possible, and in what ways you can triage and address internal and external feedback.

The hosts are Laura Vass (Editor of Developer Portal Newsletter, Co-Founder, Pronovix) and Anett Pozsár (Senior Technical Writer, Pronovix).

Music: Virgill - Its over now (CC)

 

Also available on API The Docs podcast. E12 and API The Docs podcast. E12