Giesecke+Devrient Mobile Security
A crash course using feedback, metrics and analytics
About the talk:
In this presentation, I will introduce insights on how to approach user feedback, API analytics and documentation metrics from a different / non-technical perspective. This is often ignored when launching any APIs or Developer portal websites. My focus will be to show best practices + strategies and how to avoid pitfalls when launching and writing API documentation.
About the author:
Meenakshi has been working as API Product & Business specialist across various Fintech companies for over 12+ years. She brings a board range of professional experience in launching API-as-a-product and services, roll-out API Innovation transformation programs and building API-related Phygital experience across various industries. Previously worked as Java developer for 6+ years; she understands how to explain Technical jargons easily to the non-technical folks and closely monitors the design and development of APIs in providing best-in-class solutions for customers. In her current role, she works as Global Product Manager, where she launched API Innovation program across Financial services and Card Issuance services and Leads the development of API-innovation solutions to serve global markets.