Riley Siebel (13 May)

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Case Study: Creating a DocOps/Docs-As-Code DevPortal for C3.ai

Talk description

C3.ai had an interesting problem, as they needed a developer portal to host documentation that that was sourced from a very complex documentation set:

  • Some of the documentation existed as markdown docs
  • Guides were composites of several markdown docs
  • but the majority of the reference documentation is generated from the code itself. We generated thousands of reference docs for various versions of this platform.

Additionally, the developer portal needed to interface with their external community forum.

And it needed to be delivered very quickly: the project started in mid-October, 2019, and was delivered in time for C3.ai’s Transform conference, an annual customer event held in February, 2020. This talk shares the journey of the portal with challenges and milestones.