Developer Experience as a Product
Ben is a senior technical writer at Onfido. He also does some dev and ops work, e.g. client libraries and Slack bots.
The talk will cover Onfido's journey as a company from developer-led documentation to a full-time holistic focus on Developer Experience— and what that means for us. Some examples are achieving consistency across our API client libraries and moving on from OpenAPI-generated libraries, trialling a documentation-led approach for developing the newest version of the Onfido API, and separating our product and technical documentation without compromising on user experience.