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Heidi Waterhouse


Docs for Developers: How to start when everything is hard


Heidi is a transformation advocate with LaunchDarkly. She delights in working at the intersection of usability, risk reduction, and cutting-edge technology. One of her favorite hobbies is talking to developers about things they already knew but had never thought of that way before. She sews all her presentation shirts so they match the pajama pants.


Talk description

To be an effective team member and developer, you need to invest in writing skills -- we can see that industry reports point to writing skills as a team accelerator. But how do you start? Where do you start? What’s the biggest return on investment? Do people really care about where the commas go?

It seems like a whole new set of things to learn, but don’t worry! You can use the thinking and organization skills you already use every day to quickly increase your writing effectiveness. This talk is intended for developers who are looking for ways to communicate their ideas more clearly and effectively. You’ll walk away knowing:

  • Where to start with documentation
  • How to scope your work
  • When you should hire someone to help you

These techniques and more are derived from writing our recent book, Docs for Developers.