Marco Spinello

"Marco is a Senior Technical Writer at Booking.com. He rolled into technical writing from a previous career in software localization. He has authored end-user and developer documentation covering subjects from online gaming to cyber threat intelligence. At Booking.com, he focuses on online accessibility.

He often happened to be the first technical writer at a company, which helped him learn how to build a documentation toolchain (from duct tape and spit to proper GitLab pipelines), define a house style, and shape a memorable tone of voice.

To break silos and to encourage knowledge sharing, he has contributed to internal company initiatives to start a technical documentation guild, as well as teach engineers and product managers how to produce and maintain documentation without hating the universe. He also likes starting or joining company bands to make music together."