It could happen to you: your project is canceled, your team is “reorganized”, or your company is closing its doors. Some or all of your API may not be long for this world. What will you say to the people using your software? In this talk, you’ll learn how to avoid a communications disaster when it’s time to break bad news to your users.

Whether you’re deprecating significant features or shutting down entirely, you still have a chance to make life better—or at least a little less worse—for the people who have come to rely on your API. In this talk, you’ll learn how to:

• plan your shutdown communications to make sure no users get left behind
• let your users down easy with the appropriate voice, tone, and content
• cope with a stressful situation

From your first deprecation warning to your API’s last response, you’ll learn how to say goodbye in a way that’s good for you and your soon-to-be-former users.