
Walter Heck
Helixiora
Smarter Search: How RAG Pipelines Help Navigate Complex Documentation
About the talk
"Finding the right information in technical documentation can feel like searching for a needle in a haystack—especially when that haystack is constantly changing. At Lorelai, we’ve built Retrieval-Augmented Generation (RAG) pipelines to help users quickly extract relevant insights from complex documentation.
In this session, we’ll dive into:
• How RAG pipelines work and why they’re a game-changer for documentation search
• Challenges of crawling technical documentation, from handling different formats (PDFs, wikis, APIs) to keeping content up-to-date and makign sense out of not-so-great documentation
• Lessons learned from implementing RAG in Lorelai, including indexing strategies, hallucination mitigation, and user-friendly search experiences
Expect real-world examples, practical takeaways, and a candid discussion on the limitations and future of AI-powered documentation search."
About the speaker
"I am a co-founder of Helixiora BV, a forward-thinking company that helps businesses unlock the potential of their data and create more agile, efficient, and innovative organizations. I also serve as a technical strategy advisor at Guidion, where I was previously the Chief Technology Officer, responsible for the technical and data-driven strategy of the company's field service business. I am proud to have played a key role in the growth and success of several organizations, including OlinData, which I founded and later sold to HeleCloud. I remain committed to collaboration and knowledge-sharing, and believe strongly in the power of working together to drive positive change in the technology industry."