Selvaraaju Murugesan
kovai.co
Producing AI-friendly content: Emerging best practices
About the talk
Nowadays, GenAI based chatbot are becoming a new interface to interact with your documentation site. Technical writers encounter a dual challenge of crafting technical content that caters to both human readers and GenAI-based systems. The content needs to be refactored to facilitate GenAI systems in effectively utilizing the content to provide precise responses to customer queries.
In this talk, we will cover some emerging best practices to write GenAI-friendly content. We will also discuss some learnings from interacting with some customers in Chatbot implementation with respect to content restructuring.
About the speaker
Leading data science initiatives across organisation, supporting evidence-based decision making and using data science to transform SaaS products.
