About the talk

Why is UX/Techwriter collaboration essential for successful developer portals? How can evaluating the “developer portal health” of your documentation and user experience drive better outcomes for humans and machines alike?
In this talk, UX and Techwriter specialists will explore how deep cross-functional collaboration builds stronger developer portals and prepares teams for the era of AI. You'll hear real examples of what works (and what doesn’t), and leave with practical steps to improve your portal, your teamwork, and your AI-readiness.

About the speaker

Kathleen is an information architect helping clients find out how to align business goals and user needs, what problem areas & opportunities could be addressed and why, to define the next phase of the developer portal. As a UX Researcher, she is strengthening her colleagues to map out user needs & requirements to back up design and strategy related decisions.

She is the head of the Service teams (UX, UI, Technical writing teams) and as such, helps to streamline initiatives and decisions, in close cooperation with the specialist colleagues.