Garrett Winn
Nexio
How AI can transform the product management of your DevPortal
Talk
I use AI everyday for several tasks as a technical writer and product manager of our DevPortal:
- AI in our chatbot to improve responses and minimize need to contact support for common scenarios.
- AI for analyzing metrics for the DevPortal, looking for patterns and doing comparative analysis across quarters.
- AI for adding coding frameworks to our Portal by taking existing code and converting it.
- AI for helping me learn specific coding languages (or to understand code from my developers) so I can document better.
- AI for creating summaries for overview topics.
- AI for evaluating content for style and grammar and information patterns, helping to make the current content more consistent.
- AI for comparing API responses to identify discrepancies between reality and what is documented.
- AI for helping to identify terms for the glossary and with drafting those definitions.
Business benefits: AI makes it easy to automate repetitive and cumbersome tasks to give you more time to explore ideas, connect with customers, and let you focus on the parts of your job that have the biggest impact!
Speaker
Garett is a Product Manager at Nexio.
